What Information We Gather and Why
When you register, we collect your name, email address, contact number and date of birth to verify your account. When you fund your wallet using Touch 'n Go eWallet, Boost or GrabPay, we record the transaction reference, amount in RM and timestamp — these are kept
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for account reconciliation and to resolve any payment disputes you raise. We also capture device identifiers and browser session data each time you access the lobby, which helps us detect unusual login patterns and protect your account from unauthorised access. If you use FPX or Maybank2u
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for a direct bank transfer, the bank reference number is logged against your account record. We do not store your full card or e-wallet credentials on our servers — payment authentication happens through the respective payment provider's own secure channel. Location data is not actively tracked,
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though your IP address is recorded as part of standard server logs. Access to this platform and eligibility to hold an account depends on local law and is available where local law permits. Data collected is used solely to operate your account, process withdrawals, respond to
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support queries and comply with obligations under applicable law.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.